Privacy policy

Who We Are

Dover Grace Boutique ("we," "us," or "our") is a women's fashion boutique offering a range of products, including bridal gowns, prom dresses, formal wear, and fashion accessories. We are committed to protecting your privacy and providing exceptional customer service. Our boutique is located in historic downtown Watkinsville, and our website is operated at https://dovergraceboutique.com (the "Site").

Information We Collect

We collect minimal information necessary to provide our services to you:

Information You Provide to Us

  • Contact Information: Name, email address, phone number, shipping address, and billing address
  • Payment Information: Credit card details and billing information (processed securely through Shopify Payments)
  • Order Information: Purchase history and transaction details
  • Contact Form Submissions: Name and email address when you contact us through our website

Information Collected Automatically by Shopify

Our Site is hosted on Shopify Inc., which automatically collects certain information:

  • Device Information: IP address, browser type, and device identifiers
  • Usage Data: Pages viewed and navigation on our Site
  • Cookies: Small data files that help the Site function properly

For more information about how Shopify processes data, please see Shopify's Privacy Policy at https://www.shopify.com/legal/privacy

How We Use Your Information

We use your information only for the following purposes:

Order Fulfillment

  • Process and fulfill your orders
  • Communicate about your orders and purchases
  • Process payments securely
  • Arrange shipping and delivery
  • Provide customer support

Communication

  • Respond to your inquiries through our contact form
  • Send order confirmations and shipping notifications
  • Provide customer service

Legal Compliance

  • Comply with applicable laws and regulations
  • Prevent fraud and maintain security
  • Enforce our Terms of Use

How We Share Your Information

We do not sell your personal information.

We share your information only in the following limited circumstances:

Shopify Platform

Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored on Shopify's secure servers, which are protected by a firewall and utilize databases and applications.

Payment Processing: If you make a purchase, Shopify processes your credit card data. It is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase. All direct payment gateways adhere to PCI-DSS standards.

For more information, see Shopify's Terms of Service at https://www.shopify.com/legal/terms

Shipping Carriers

We share the necessary shipping information (name and address) with shipping carriers to ensure the delivery of your orders.

Legal Requirements

We may disclose your information if required by law or if necessary to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or abuse
  • Enforce our Terms of Use

Business Transfers

If Dover Grace Boutique is sold or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change.

Cookies

Our Site uses cookies to enable basic functionality. Cookies are small text files stored on your device that help:

  • Keep items in your shopping cart
  • Remember you when you return to our Site
  • Enable secure checkout
  • Ensure the Site functions properly

You can disable cookies through your browser settings, but this may limit your ability to use certain features of our Site, including making purchases.

We do not use cookies for advertising or tracking beyond what is necessary for the Site to function.

Data Security

We take the security of your information seriously. Shopify provides secure servers and follows industry-standard security practices:

  • SSL (Secure Socket Layer) encryption for all data transmission
  • PCI-DSS compliance for payment processing
  • Secure data storage with restricted access
  • Regular security updates and monitoring

However, no method of internet transmission or electronic storage is 100% secure. While we use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary:

  • Order Information: Retained for accounting and legal purposes (typically 7 years)
  • Contact Form Submissions: Retained until your inquiry is resolved, then deleted
  • Account Information: Retained until you request deletion

Your Rights and Choices

Access and Correction

You can access and update your information by:

Deletion

You may request deletion of your personal information by contacting us at [insert email]. Please note:

  • We may retain certain information as required by law
  • Deletion may affect your ability to access past order information

Marketing Communications

We currently do not send marketing emails. If we introduce marketing communications in the future, you will have the option to opt in and can unsubscribe at any time.

Do Not Track

Our Site does not respond to "Do Not Track" browser signals. The only tracking performed is through Shopify's essential cookies, which are required for Site functionality.

Third-Party Links

Our Site may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

Dover Grace Boutique is based in the United States. If you access our Site from outside the United States, your information will be transferred to and processed in the United States. By using our Site, you consent to this transfer.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we do, we will:

  • Post the updated policy on this page
  • Update the "Last Updated" date
  • Notify you of material changes via email or a notice on our Site

Your continued use of our Site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Dover Grace Boutique
17 N. Main Street
Watkinsville, GA, 30677

Email: wearedovergrace@gmail.com

We will respond to your inquiry promptly.

By using our Site, you acknowledge that you have read and agree to this Privacy Policy.